Term and Conditions

Welcome to Wayfair Shop. By accessing our website at www.wayfair-store.com and making a purchase, you agree to be bound by the following Terms and Conditions. These terms are designed to create a transparent, secure, and inspiring partnership as you curate your dream home with our thoughtfully selected collections.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or of legal age in your jurisdiction, and you accept these Terms and Conditions in full. If you disagree with any part, please do not use our site.

2. User Obligations and Responsibilities

As a valued customer, you agree to:

• Provide accurate, current, and complete information during account creation and checkout.
• Use the website only for lawful purposes and not engage in any activity that may disrupt service or compromise security.
• Refrain from reproducing, duplicating, or exploiting any part of the site without our express written permission.
• Ensure that any details you provide, including email and shipping address, are correct to facilitate smooth delivery.

3. Products and Services Description

Wayfair Shop offers a curated selection of home furnishings and decor, including but not limited to:

• Furniture: Bedroom Furniture, Beds, Bar Stools & Counter Stools, All-weather Wicker Patio Furniture.
• Soft Furnishings: Area Rugs, Accent Rugs, Bathroom Rugs & Mats, Bedding, Bed Blankets.
• Home Accessories: Artificial Greenery, Artificial Plants, Bathroom Accessories, Bath Towels.

We strive to represent product colors, textures, and dimensions as accurately as possible. However, slight variations may occur due to screen settings and manufacturing processes. Product availability is subject to change.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including stock availability, pricing errors, or suspected fraudulent activity.

4.2 Pricing and Payment

All prices are listed in US Dollars. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Payment is processed securely through our trusted partners. Your full payment details are not stored by us, in accordance with our Privacy Policy.

4.3 Shipping and Delivery

We deliver globally, excluding select remote regions and parts of Asia.

• Order Processing: Orders are prepared and dispatched within 1-2 business days.
• Standard Shipping: Shipped via DHL or FedEx. A flat rate of $12.95 applies. Delivery within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

You will receive a tracking notification via email once your order is shipped. Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control.

5. Returns, Exchanges, and Refunds

Your satisfaction is our priority. Please review our detailed Shipping & Returns Policy for full information. Key points include:

• Return Window: 15 days from the date of delivery.
• Condition: Items must be unused, in original packaging, with all tags attached.
• Process: Initiate a request by emailing [email protected] within the 15-day window. An RMA number is required for all returns.
• Refunds: Issued to the original payment method within 7-10 business days after we receive and inspect the return. Bank processing may take an additional 3-5 days.

Non-Returnable Items: For health, safety, and product integrity, the following are final sale: Artificial Greenery & Artificial Plants; Bed Pillows & Bedding (if the hygiene seal is broken); Personalized/Custom-made items; Gift Cards.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, and product descriptions—is the property of Wayfair Shop or its licensors and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Wayfair Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, such as natural disasters, war, or supply chain disruptions.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of New York, USA. Any disputes shall be resolved in the courts located in New York County, New York.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance.