Privacy Policy

At Wayfair Shop (wayfair-store.com), we believe that creating your dream home should be an experience filled with inspiration, ease, and absolute trust. Just as we meticulously curate our collections—from the enduring style of our All-weather Wicker Patio Furniture to the plush comfort of our Bedding Sets & Collections—we approach your personal data with the same care, transparency, and commitment to security. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our global online store.

We serve practical dreamers, global families, and thoughtful decorators worldwide (excluding certain remote regions). Your privacy is a cornerstone of our service, enabling us to provide a seamless and secure journey from browsing our Area Rugs and Artificial Greenery to unboxing your new Bedroom Furniture.

1. Information We Collect

To provide our services and enhance your shopping experience, we collect the following categories of information:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment information (processed securely via our partners).
• Transaction and Order Details: Products purchased (e.g., Bar Stools, Bath Towels, Beds), order value, payment method, and shipping history.
• Account Information: If you create an account, your login credentials, wish lists, and preferences for items like Bedding or Bathroom Accessories.
• Technical and Device Data: IP address, browser type, operating system, device identifiers, and pages you view on our site.
• Usage and Interaction Data: How you navigate our menus (e.g., exploring Accent Rugs or Bookshelves & Bookcases), items clicked, time spent, and referral sources.
• Communications: Records of your interactions with our customer service team at [email protected].

2. How We Use Your Information

Your data helps us operate reliably and thoughtfully, mirroring the quality of our products. We use it to:

• Process and fulfill your orders for Patio Furniture, Bathroom Storage, or any item, including payment processing, shipping, and returns.
• Provide customer service and support, responding to your inquiries about products or payments.
• Personalize your experience by suggesting relevant products (like complementary Area Rugs or Artificial Plants) and curating content.
• Improve our website and services by analyzing trends and user behavior to enhance our menu layout and product offerings.
• Marketing and Communications: With your consent, send you updates, promotions, and inspiration for home projects. You can opt-out at any time.
• Security and Fraud Prevention: Protect your account and transactions, consistent with our commitment to a secure & seamless checkout.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal data. We only share information under these circumstances:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processing (e.g., for Visa, MasterCard, JCB, PayPal), shipping carriers, IT support, and marketing assistance. They are contractually bound to protect your data.
• Legal Compliance: When required by law, regulation, or legal process to protect the rights, property, or safety of Wayfair Shop, our customers, or others.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, you will be notified via email or a prominent site notice.
• With Your Consent: For any other purpose, we will explicitly ask for your permission.

4. Data Storage and Security

Your financial peace of mind is our foundation. We implement robust measures to safeguard your information:

• Global Operations: Data may be stored and processed in the United States or other countries where our service providers operate, always in compliance with applicable laws.
• Industry-Standard Encryption: We use SSL encryption to protect data transmission, especially during checkout.
• Fraud Prevention Systems: Continuous monitoring for suspicious activity.
• Limited Data Retention: We store personal data only as long as necessary for the purposes outlined, or as required by law.
• No Sensitive Payment Storage: As stated, we do not store your full payment card details on our servers. This is handled by our secure payment partners.

5. Your Rights and Choices

As a valued customer, you have control over your personal information:

• Access and Correction: You can review and update your account information through your profile settings.
• Marketing Opt-Out: Unsubscribe from promotional emails by clicking the link in any email or contacting us.
• Data Deletion: Request deletion of your personal data, subject to certain legal obligations.
• Do Not Track: Our site does not currently respond to “Do Not Track” browser signals. You can manage tracking via cookie preferences as below.
• To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a hassle-free experience, just as we streamline our payment process.

• Purpose: Cookies help us remember your preferences (like items in your cart for Bedding or Bathroom Furniture), analyze site traffic, and serve relevant ads.
• Control: Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of our website, such as maintaining a secure login or shopping cart.
• Third-Party Analytics: We may use tools like Google Analytics to understand overall trends, not to track individuals personally.

7. International Transfers

Wayfair Shop serves a global community. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where our servers are located. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Effective Date.” We encourage you to review this page when you return to shop for your next Accent Rug or Beach Towel.